At PrimePulse ("we," "our," or "us"), accessible via primepulsesystem.com, we are committed to protecting the privacy of our website visitors, prospective clients, and partners. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your choices regarding your data.
1. Information We Collect
We collect information directly provided by you when you interact with our website, book an appointment, submit an inquiry, or communicate with us:
Contact Information: Name, email address, phone/WhatsApp number, and business/studio name.
Business & Project Details: Website URLs, business location, design preferences, and marketing objectives.
Technical Information: IP address, browser type, device information, and anonymous usage data collected via cookies and analytics to improve user experience.
2. How We Use Your Information
We use the collected information for the following business purposes:
To schedule, confirm, and conduct website preview calls and audits.
To deliver, build, and configure custom landing pages, CRM workflows, and automation services.
To send operational notifications, project updates, invoices, and payment confirmations.
To provide automated appointment reminders via email, SMS, or WhatsApp.
To comply with statutory, tax, and legal obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Client Data & Lead Processing
When providing automation services (such as CRM setup, WhatsApp lead notifications, or review follow-up systems):
We act strictly as a service provider/data processor on behalf of our clients.
Any customer lists, contact details, or lead data provided to us by clients for database reactivation or workflow automation remain the exclusive property of the client.
We process this data solely to configure the agreed-upon automations and do not use end-customer data for independent commercial purposes.
4. Third-Party Service Providers
We work with trusted third-party technology providers to manage our operations:
Payment Processing: Payment transactions and recurring subscriptions are processed securely through payment partners such as Razorpay. We do not store credit/debit card numbers or bank account credentials directly on our servers.
Infrastructure & CRM: We utilize secure cloud-based CRM and automation software (including HighLevel/LeadConnector) to host funnels and trigger messaging sequences.
Messaging APIs: Transactional and automated messages are routed through approved WhatsApp Business API and telecom channels.
5. Data Security
We implement industry-standard security measures, SSL encryption, and access controls to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
6. Your Rights
You may request access to, correction of, or deletion of your personal contact data stored in our systems at any time by contacting us directly.
7. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact:
